FAQ

• Who operates Oliver Clo and from where?
  Oliver Clo is managed by KB Ecom Limited in the United Kingdom.
  
  
• Which payment methods can I use here?
  We accept PayPal.
  
  
• When is the daily order cut off time?
  Our order cut off is 13:00 GMT. Orders placed after this time move to the next working day for processing.
  
  
• How long does UK delivery usually take?
  Order processing takes 0-2 working days (Monday to Friday). Delivery within the United Kingdom is free and takes 3-4 working days (Monday to Friday), excluding weekends and public holidays.
  
  
• How do I track my Oliver Clo parcel?
  Use the dispatch email tracking link, or track any time here.
  
  
• Can I change or cancel my order?
  Yes, if processing has not yet begun. Email us as soon as possible at info@oliverclo.com.
  
  
• What is your return window and process?
  You can return items within 30 days of delivery. Email info@oliverclo.com to obtain approval and instructions. Items must be unused, unworn, and in original packaging with tags attached. Return postage is paid by the customer. Refunds are issued to the original payment method within up to seven days after inspection. See our policy under the Terms of Service.

🕘 We’re here Monday–Friday: 11:30–18:30 GMT

✉️ Drop us a line: info@oliverclo.com
📞 Call us: +447418354548

🏢 Who runs Oliver Clo
KB Ecom Limited (United Kingdom).

🧾 Company number: 16455205
🔍 D-U-N-S: 233805119

📮 Registered office
71-75 Shelton Street, Covent Garden
London WC2H 9JQ