FAQ

How can I contact you?

If you have any questions, please don’t hesitate to contact us. You can reach us at info@oliverclo.com or +447418355151.

What payment options do you offer?

We accept these secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Shop Pay
  • Google Pay
  • Apple Pay

Please read our Payment Options page for more information.

When can I return my items?

Regardless of the reason, you can return the goods within 30 days of receiving the order. Please check our Return and Refund Policy for information about returns.

Is delivery free?

Yes! We offer free delivery on all orders within the United Kingdom, regardless of order size or value.

Can I exchange an item for a different one?

Yes! If you wish to exchange an item, simply email info@oliverclo.com with the details of the new item, and we will guide you through the exchange process. Please be aware that exchanges are only accepted for new items and must be requested within 30 days of delivery. Once we receive your request, we’ll guide you through the process.

If you have any questions, feel free to reach out using any of the contact details below, and we’ll assist you as quickly as possible.

Customer Services Hours:
Monday to Friday:
9:00 - 17:00 GMT

Email: info@oliverclo.com
Phone Number: +447418355151

Business Information
Oliver Clo is operated by Zoiri Ecom Limited, a company registered in the United Kingdom.

Company Number: 15796671

D-U-N-S Number: 232276627

Address:
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ